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Reviews
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Clare on Mar 12, 2022
5 out of 5 starsSuch a fab card! Well crafted and super speedy delivery! Thanks ⭐️
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Gary on Oct 29, 2021
5 out of 5 starsVery pleased with my purchase. Thankyou.😊.
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Sandra on Oct 26, 2021
1 out of 5 starsI have never had such a terrible experience with an Etsy shop until now. I ordered this item (sent from the UK to a UK address) and did not receive anything, I messaged the seller to query where my order was 5 days after the dispatch date and she assured me it’s on the way so I waited. 9 days later, still no package so I messaged again and she refunded me but did not reply so I thought that was that. The problem I have with this seller is that she runs an Instagram page for an animal shelter in Lebanon that used to follow me and share my posts however I was unfollowed straight after this happened. I am raising money for the animal shelter and she seems to have a personal vendetta and is going out of her way to remove my posts from the page. Disgusting childish behaviour all because I queried an order which did not arrive.
Amanda responded on Oct 26, 2021
Hi Sandra, thank you kindly for your review. I’m sorry you feel this way, and I gave you a refund promptly after you told me you hadn’t received the item, despite the fact that the appropriate time had not elapsed for the item to arrive. I think it was less than nine days, as post doesn’t run on Sundays, and it was sent with 2nd Class Standard Mail. It’s a pity you decided to get personal on here, since it is irrelevant to the transaction in question, and also violates Etsy’s policies. Nevertheless, I wish you a lovely rest of the week, and I’m sure the painting will turn up in any case 🙂 take care, Amanda
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Laura on Jul 13, 2021
5 out of 5 starsThe face mask arrived within a week to the Netherlands - it was extremely quick. It’s a gift and I’ve yet to give it but it looks and feels great. I’m looking forward to gifted it.
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spoiledb1981 on Jun 19, 2021
5 out of 5 starsFast Shipping and I love it for my Maileg Mice Bride ❤️
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Marguerite on Mar 19, 2021
5 out of 5 starsLovely necklaces for my Sindy doll.
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Marguerite on Mar 19, 2021
5 out of 5 starsLovely necklaces for my Sindy doll.
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Christopher on Mar 14, 2021
5 out of 5 starsItem arrived fast & in perfect condition. Lovely seller & shop :)
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About TheOwlAndTheDragon
Scandinavian Design Since 2015
Shop members
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Anne
Owner, Creator
The Owl half of this business! Native to Finland, Anne is a wise and multi talented lady. She excels at crafts, sewing, knitting, crotchet, and cooking. Anne loves cats, lavender, and Poets Of The Fall!
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Amanda
Owner, Customer Service, Creator
The Dragon half of this business! Amanda is an artist, coffee addict, and vegetarian. She loves music, animals, Sherlock Holmes, and Doctor Who!
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Fiibi
Product Tester, Morale Officer
Fiibi is our resident feline and professional product tester! Fiibi enjoys her job and meticulously makes sure that our catnip mice are of the highest standard for kitties everywhere.
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